This is a description of what data HiveMind collects and when, and who that data is available to. By using the site, you agree to the collection and use of information in accordance with this policy. This page was last updated on 9 May 2023.

For All Website Visitors

When visiting the website, we collect information that your browser sends whenever you visit our site. This may include information such as your computer's IP address, browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, and other statistics. This data is only available to HiveMind staff and is used to diagnose errors and improve service.

We use Google Analytics to collect information about how users interact with our website. Google Analytics collects information such as your IP address, the type of device you are using, and the pages you visit. We use this information to improve our website and understand how users are engaging with our content. Google Analytics may also use cookies and similar technologies to collect and store information about your usage of the site.

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, which prevents your data from being collected and used by Google Analytics.

For more information about how Google Analytics collects and uses data, please review Google's Privacy Policy.

When You Sign In

We use third-party systems such as Google's OAuth to allow users to sign in to our website. When you sign in with these systems, we may collect certain information about your account, such as your name and email address. We use this information to create and maintain your account on our website.

We do not collect your password or any other sensitive information from your linked account. We only use the information provided by the authentication system to authenticate you and provide you with access to our website.

For more information about how these third parties handle your information when you sign in, please review their Privacy Policy:

• Google
• Discord
• Twitch
• Patreon
• Challonge

Your User Profile

When you create an account, you can add personal information to your user profile. If you add your name, picture, home scene, and pronouns, these are always visible on your user profile, and may be shown on video streams if you are signed in.

By default, your statistics, games played, and achievements are only shown to you. If you choose to make your user profile public, it will be shown on your public profile page.

If you would like to delete your user profile and all associated user data, please contact an administrator at contact@kqhivemind.com or in the #hivemind channel on Killer Queen Discord.

Game Data and Public API

When a game system is connected to our service, we collect all events provided by the Killer Queen system's websocket interface. These events are always public and available on our website, through our API, and on any video stream that uses our API.

Additional aggregated data calculated using these events, such as total statistics, game times, and players who are signed in, are also available through our site and the API.

We cannot control how third parties use data from our public API, and we do not assume responsibility for the actions of these third parties.

Video Clips

As a cabinet administrator, by setting a Twitch channel name, you allow HiveMind to create public clips of the linked channel using the Twitch API, and to embed these clips on the HiveMind website. For more information on how Twitch uses your data, review their Privacy Policy.

NFC Cards

When you register a NFC card, we store the serial number of the card you registered. This is used to associate each NFC card with its respective user account. We do not share this information with third parties.

Phone Numbers

If you choose to enable SMS notifications, your phone number will be stored on our servers. This will only be used for notifications and will not be sold or shared with a third party for any other purpose. You may opt out from text messages at any time by removing your phone number from your user profile, or by replying "STOP" to any message.

Tournament Registration and Payments

When you register for a tournament, any information you provide is made available to the tournament organizer. This includes any additional custom questions that the tournament organizers may request. Any picture you provide during registration is always available to tournament organizers, and may be shown on video streams unless you choose to hide it.

We use Stripe, a third-party payment processor, to process payments for registration and other services. When you make a payment through our website, we may collect certain information about you, such as your name, email address, and payment information, including your credit card number, expiration date, and billing address.

We use this information to process your payment and complete your registration. We do not store your credit card information on our servers. All credit card transactions are processed through Stripe's secure servers.

We take measures to secure and protect the information we collect through our Stripe integration. We do not share your payment information with third parties, except where required by law. For more information about how Stripe handles your information, please review their Privacy Policy.

Data Security

We use industry-standard security measures to protect the confidentiality, integrity, and availability of your personal information. These measures include:

• Encryption of data in transit: We use Transport Layer Security (TLS) encryption to protect data transmitted between our servers and your device.
• Sensitive data: No user passwords or credit card information are ever stored on our servers.
• Regular software updates: We keep our software up to date with the latest security patches and updates.
• Access control: We restrict access to personal information to authorized personnel only, and require them to maintain the confidentiality of the information.
• Data backups: We regularly back up our data to ensure that it can be restored in case of a data loss incident.

In the event of a data breach, we will notify affected users as soon as possible, and take all necessary steps to mitigate the impact of the breach.

If you have any questions about our data security practices or suspect that your personal information has been compromised, please contact us immediately.

Data Retention

All game data and events will be retained for as long as the service is active. All user data is retained for as long as the user has an account, and can be deleted on request.

Contact Us

HiveMind administrators can be contacted at contact@kqhivemind.com or in the #hivemind channel on Killer Queen Discord.